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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
How long will it take to get my orders?
For orders within the Mexico, delivery typically takes 2-5 business days after the order is placed.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. For full details, including eligibility and return conditions, please refer to our Return &Refund Policy page here: https://sylvoxtv.com.mx/pages/30-day-hassle-free-return-policy
What is your warranty policy?
We offer a 1-year standard warranty. For full details, please visit: https://www.sylvoxtv.com.mx/pages/warranty-policy
